Quality Policy Statement
Dale Brothers UK LTD has developed its expertise since establishment, and its aim is to achieve a high standard of service and quality to its customers.
We aim to deliver a high quality service to maintain excellent customer relations. Our customer’s satisfaction remains inherent to our business.
All customer’s requirements are met and fully understood at all times.
We have the skills and resources to fulfil our customer requirements, thus achieving a high standard of Safety, quality and legality to food products distributed or stored.
A professional approach to customer interface is maintained at all times, and any complaints are dealt with efficiently and within an acceptable time period, we strive to continuously improve our systems and procedures to maintain these high standard of care.
Dale Brothers UK LTD fully supports the development of all its employees and shall continually identify and ultimately meet training needs required to enable employees to perform their duties effectively, efficiently and competently.
This quality policy has been integrated throughout the whole business and will be reviewed annually.
Jeff Dale – Managing director.